FAQS

Placing an order with us is easy. Simply browse our collections on our website, select your desired items, and proceed to the checkout. Follow the prompts to provide your information, and your order will be processed.

We have a bespoke made-to-order service that allows you to get your vision to life with a custom made ensemble tailored to you. Explore More

Yes, we offer custom tailoring services for a personalized fit. Please contact us for more information on our bespoke design options.

The turnaround time for custom orders may vary depending on the complexity of the design and the availability of materials. The minimum time we take is 4-5 weeks. Our team will provide you with an estimated timeframe when you inquire about custom orders.

Yes, we offer international shipping worldwide

Yes, all options are shipped to India via Dubai.

We do offer the option for in-person appointments. Please contact our team to schedule an appointment at your convenience.

Yes, sustainability and ethical production are core values at Fatima Lodhia. We use high-quality, materials and ensure fair wages for our artisans. For more information read more

You can cancel your order within 6 hours of purchasing. Please note: our team are unable to cancel orders beyond this timeframe.

We do not offer any returns or exchanges unless there is a fault in the product itself. Please read our policy to learn more.

By default you are charged in Pakistani Rupees.

We accept all credit/debit cards powered by Visa, MasterCards, American Express. We also accept bank transfers. All payments are processed through a secure checkout system provided.

Please be assured that your personal information is kept private and confidential, and at no point will it be share it with a third party. For more information, please read our privacy policy.

We take 5-6 working days to deliver your order after completion.

We offer free deliveries nation wide and international delivery charges are based on the country and weight of the package.